Privacy Policy

Ideal Cookware values the privacy of each of their customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or purchase our products.

Information We Collect

We collect the information as mentioned

below:

• Personal Identification Information: Name, email address, phone number, shipping and billing address.
• Payment Information:Details of Credit/debit card or other payment methods such as UPI which is required to complete transactions.
• Browsing Information: Information about your visits to our website, including your IP address, browser type, device information, and pages accessed.

This information is collected directly when you provide it or automatically through cookies and similar tracking technologies.

How We Use Your Information

The information we collect is used in the following ways:

• To Process Transactions: Ensuring that your orders are fulfilled and delivered, that includes handling payments and refunds.
• Customer Support: We use your data to respond to inquiries, provide updates, and assist you with any of your queries.
• Marketing Communications: If you haveaccepted on receiving notifications, we send updates on new products, promotions, and offers.
• Website Improvement: We analyze user behavior to improve our website’s layout, design, and functionality, to enhance the user experience.

We ensure your data is only used for legitimate business purposes and treated with the highest level of confidentiality.

Sharing of Information

We do not sell or rent your personal

information to third parties under any cicumstance. However, we may share your data with:

• Service Providers: Such as shipping companies, payment processors, and marketing platforms, to assist in fulfilling your orders or delivering marketing content.
• Legal Requirements: If required by law or to protect our legal rights, we may disclose information to regulatory authorities or law enforcement agencies.

We sign a contract with any third parties we work withand they are obligated to maintain the confidentiality of your information and use it solely for the purpose they are contracted for.

However, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer. Thisalso holds same for any Personal Data you disclose to other organizations through or in connection with the Company Pages. 

Protection of Data

We implement advanced security measures. This includes encryption and secure socket layer (SSL) technology. This is to safeguard your personal and payment information. Access to personal information is restricted to authorized personnel only.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and support advertising activities. Cookies store small amounts of data on your device to remember your preferences. This helps to improve your browsing experience.

You can disable orcontrol cookies through your browser settings; this could affect the functionality of certain website features.

Your Rights and Choices

The rights that you are entitled to are:

• You can accessormodify your data present with us. View and update your personal information through your account or by contacting us.
• You can request the deletion of your personal information, except for any data we are legally required to retain.
• Opt-Out of Marketing:You can choose to unsubscribe from our promotional emails at any time by using the "Unsubscribe" link. Alternatively, you could contact us directly.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Your payment information is deleted immediately after the completion of the transaction.The account-related information is kept until you request for it to be deleted.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated through email or website notifications.

Contact Us

For any questions or concerns related to privacy or our data handling practices, please reach out to us:

• Email: [email protected]
• Phone:(+91) 462 2331471
• Address:Arul Industries, 3/171, Vellalankulam, Tenkasi Road, Tirunelveli -627008, Tamilnadu, India

This comprehensive version covers data collection, usage, sharing, protection, and user rights in more detail, ensuring transparency for your customers.